Frequently Asked Questions

Below you’ll find answers to some of the most common questions about DriveEase Auto.
If you need additional assistance, our support team is always happy to help.

Do you offer free shipping?

Yes. We offer free U.S. shipping on all orders.
International shipping rates are calculated at checkout based on destination.

Where do you ship from?

Orders are fulfilled through our trusted logistics and courier partners to ensure reliable delivery and tracking for every order.

How long does shipping take?

Orders are typically processed within 1–3 business days.
Delivery times vary depending on location and the shipping method selected at checkout.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive a confirmation email with tracking details provided by the courier.

Do you ship internationally?

Yes, we ship internationally. Shipping costs for international orders are calculated automatically at checkout.

What is your return policy?

We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you may request a return within 30 days of delivery.

To start a return, please contact our support team with your order number.

How do I contact customer support?

You can reach our support team anytime by email. We typically respond within 24 hours on business days.